| We respect the privacy needs of our valued customers. Although our ability to provide service requires that we collect personal information about our customers, we take measures to ensure the privacy and confidentiality of that information.
Why we collect personal information
If you are a Martech customer, Martech has some basic information about you. We understand that some of this information is private, which is why we collect personal information only for the following purposes:
- To establish and maintain a responsible commercial relationship with you and to provide ongoing service. For example, when you request information, products or services, we collect information that allows us to confirm your identity and credit history so that we can accurately bill and collect for the products and services that you receive from us. We do not collect or store credit card numbers.
- To understand your needs and preferences. We maintain a record of the products and services you receive from us, and we may ask for additional information so that we can serve you better. For example, we will ask for your e-mail address, if you wish to use our business-to-business web store.
- To develop, enhance, market or provide products and services. For example, we look at how our customers use our products and services, so that we can understand how to improve them. From time to time, we may review and analyze your use of our products and services to help us provide better product recommendations and special offers that we think will interest you.
- To manage and develop our business and operations. For example, we analyze customer usage of our services and products to help us manage them efficiently and plan for future growth.
When do we disclose personal information?
Martech will not sell, rent, loan or invite external access to your personal information. There is a variety of circumstances where we may need to disclose some personal information about our customers. Here are some examples:
- We may disclose a customer's personal information to a person who, in the reasonable judgment of Martech, is seeking the information as an agent of the customer. For example, we may provide information about a customer's account to the customer's legal representative if we are satisfied that that individual is requesting the information on behalf of the customer.
- Customer information may be shared among Martech business units to help us serve our customers better and to provide them with services and products.
- We may disclose a customer's personal information to: a. a company or individual employed by Martech to perform functions on its behalf, such as research or data processing; or b. an agent used by Martech to evaluate the customer's credit worthiness or to collect the customer's account. Any such disclosure of a customer's personal information outside of Martech is made on a confidential basis with the information to be used only for the purpose for which it was disclosed.
- Subject to applicable government regulations, we may disclose a customer's personal information to a credit reporting agency. We do not store or collect credit card numbers.
- We may disclose a customer's personal information to a public authority or agent of a public authority, if in the reasonable judgment of Martech, it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information.
- In conjunction with special offers or programs, we may disclose customers' personal information to our program partners, or to third-party agents responsible for administering such offers or programs. Any such disclosure is made on a confidential basis.
How do we protect your personal information?
In order to protect your personal information and your right to privacy, Martech:
- will not collect, use or disclose your personal information for any purpose other than those identified above, except with your consent;
- will protect your personal information with appropriate security safeguards;
- will protect the confidentiality of your personal information when dealing with other companies;
- will strive to keep your personal information as accurate and up-to-date as is necessary for the purposes identified above; and
- will honour any request you may make for access to your personal information.
What are your choices?
We would like to have your consent to continue to collect, use and disclose your personal information for the purposes identified above. However, you do have choices and can refuse or withdraw your consent as follows:
- You may have your name removed from our telephone, mail or e-mail marketing lists. We use these lists to inform you of relevant products, services and special offers that may be of benefit to you.
- You may refuse to provide personal information to us. You may also withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, in either case, this may limit our ability to serve you.
If you have any questions or concerns about our privacy practices, please call us at 1-800-461-0006. Otherwise, we will assume that we have your consent to continue to collect, use and disclose your personal information for the purposes identified above. |
| While Martech Marketing Partnership and its affiliates and subsidiaries (collectively, "Martech") uses reasonable efforts to ensure all information on this site is accurate and current, your use of this site is at your own risk.
Content
This site is not the authoritative source of information about Martech. All content, including these terms and conditions, is subject to change without notice. We suggest you review these terms and conditions each time you access this Web site.
No warranty or representation
Neither Martech, its partners, suppliers, nor any other party involved in creating, producing or delivering the information on this site is liable for any direct, indirect, incidental, special, consequential, punitive or other damages or loss whatsoever, arising out of or in connection with your access to or use of this site. This includes business interruption and loss of use, data, information and profits (regardless of the form of action, including but not limited to contract, negligence or other tortious act). This limitation applies even if Martech has been advised of, or foresees, the possibility of any damages occurring.
Without limiting the foregoing, everything on this site is provided to you "as is" without representation, warranty or condition of any kind, either express, implied, or statutory including, but not limited to, implied representations, warranties or conditions of merchantability, fitness for a particular purpose, durability, title, non-infringement of intellectual property rights or inter-operability of products and services.
Use of information
You agree not to use any information on this site or linked to this site in any claims, proceedings, suits or actions against Martech, its partners or suppliers.
Monitoring
Martech is under no obligation to monitor this site and assumes no responsibility or liability for content changed without our consent.
Links to other sites
Throughout this site, Martech provides links to other sites for your convenience. These sites are independent from Martech and we do not endorse, control or make any representations, warranties or conditions concerning their contents or links.
It is your responsibility to verify any information contained within linked sites before relying on it. Also, the information contained in the links may be changed or updated at any time without notice. Linked sites may have their own terms and conditions which you should locate and review.
Copyright
You should assume everything you see or read on this site is copyrighted unless otherwise noted. You are free to use the content for non-commercial purposes provided you do not modify it and provided you retain all copyrights and other proprietary notices contained in the content. You require our written consent to copy or display any portion of the content for redistribution to third parties or for commercial purposes.
Trademarks
The trademarks, logos, service marks and other names and icons identifying products and services on this site are registered and unregistered trademarks of Martech and others.
Consent
You acknowledge that you have read the Martech Privacy Commitment (as it may be updated from time to time). You hereby consent to the collection, use and disclosure by Martech and its agents (for the purposes identified in the Martech Privacy Commitment) of personal information collected by Martech or its agents from you through your use of this site.
Viruses
Martech assumes no responsibility or liability for any damages (including without limitation any damages causes by viruses) to your computer software, equipment or other property in connection with your access to or use of this site or your downloading of any data, text, images, files or other materials from the site.
Right of indemnification
You agree to defend, indemnify and hold Martech, its partners, suppliers, affiliates and related companies harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any violation of these terms and conditions by you, or related to your use of the site.
Waiver
Martech's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or rights contained in these terms and conditions.
Governing laws
These terms and conditions shall be governed by the provincial laws of Alberta and the federal laws of Canada that apply in Alberta. You agree to be bound by the laws of these jurisdictions. You hereby consent to the exclusive jurisdiction and venue of the courts of Alberta, Canada, for all disputes related to this site.
Customer information
In relation to all products and services provided by Martech hereunder, unless you provide express consent or disclosure is pursuant to a legal power, all information kept by Martech regarding you, other than your name, address and listed telephone number, is confidential and may not be disclosed by Martech to anyone other than you; a person who, in the reasonable judgment of Martech is seeking the information as your agent; another company, provided the information is required for the efficient and cost-effective provision of product or service and disclosure is made on a confidential basis with the information to be used only for that purpose; a company involved in supplying you with products or services, provided the information is required for that purpose and disclosure is made on a confidential basis with the information to be used only for that purpose; an agent retained by Martech to evaluate your creditworthiness or collect your account, provided the information is required for and is to be used only for that purpose; or to a public authority or agent of a public authority, if in the reasonable judgment of Martech it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information. Express consent may be taken to be given by you where you provide written consent, oral confirmation verified by an independent third party, electronic confirmation through the use of a toll-free number, electronic confirmation via the Internet, oral consent where an audio recording of the consent is retained by Martech, or consent through other methods, as long as an objective documented record of your consent is created by you or by an independent third party. For the purposes of the foregoing paragraph, you hereby expressly consent to the collection, use and disclosure by Martech and its agents of your personal information to the extent such collection, use and disclosure is authorized under the paragraph entitled "Consent" in these terms and conditions. |
